Cognitive Load Worksheet

R&D Operating Model — Assess team cognitive load each quarter during pre-planning





1. Intrinsic Load — Complexity of the Work

Rate each factor from 1 (Low) to 5 (Critical). These reflect the inherent difficulty of what the team works on.

FactorRatingNotes / Evidence
Domain Complexity
How complex is the business domain?
Number of Services/Systems Owned
How many distinct services does the team maintain?
Tech Stack Diversity
How many languages, frameworks, or platforms?
Legacy Code Burden
How much legacy or undocumented code does the team maintain?
Data Complexity
Schema complexity, data pipelines, migration challenges

2. Extraneous Load — Environmental Friction

These are things that make the work harder but don't add value. Minimize these.

FactorRatingNotes / Evidence
Cross-Team Dependencies
How often is the team blocked by other teams?
Meeting Overhead
How much time is spent in meetings vs. focused work?
Tooling & CI/CD Friction
Are builds slow? Is the dev environment painful?
Unclear Requirements
How often does the team get ambiguous or changing requirements?
Context Switching
How often are engineers pulled off planned work?
On-Call / Support Burden
How much time is spent on support rotation and incidents?

3. Germane Load — Productive Learning (Protect This)

This is the "good" cognitive load — learning, growth, and improvement. Rate how much space the team has for this.

FactorRatingNotes / Evidence
Time for Learning & Growth
Does the team have time for skill-building, training, experimentation?
Knowledge Sharing
Does the team actively share knowledge and cross-train?
Innovation Opportunity
Can the team propose and work on improvements?

4. Results & Recommendations

0
Intrinsic Load (out of 25)
0
Extraneous Load (out of 30)
0
Germane Gap (out of 15)
0
Total Load Score (out of 70)

Overall Cognitive Load Gauge

50%
Low (Sustainable) Moderate (Manageable) High (At Risk) Critical (Unsustainable)

Action Items

PriorityActionOwnerTarget Date